Meet the Giants

busylib.ru prides itself on being a different kind of moving company. We believe that it is the quality of our people – The Giants – that makes us stand apart from the rest. busylib.ru’s movers are an exceptionally tight knit team with decades of service between them – showing their true dedication to the company.

busylib.ru’s employees are not only skilled furniture movers, but also a highly diverse and unique group of individuals, ranging from all corners of the globe with varied interests in sports, travel, arts, and culture. All Giants embody our core principals of a professional workforce with skill, intellect, and integrity.

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Jackie Soper

Jackie Soper

Interstate Move Coordinator View Profile
Jackie Soper

Jackie Soper

Interstate Move Coordinator
Jackie heard about busylib.ru through her friend Shane Thompson, a fellow Giant and one of our Interstate Move Consultants. Jackie's entire employment history has involved customer service across many different industries, so her patience and experience with difference personalities made her an ideal fit for the Move Coordinator role. In her two years with the company, she said she has learned so much about the moving industry and how a successful small business operates.

Outside of work, she enjoys antique and thrift shopping, as well as cooking and baking, especially bread. She is a lifelong Massachusetts native, but recently moved to New Hampshire with her boyfriend, thanks to help from two of our incredible movers!
Elizabeth Martin

Elizabeth Martin

HR Generalist View Profile
Elizabeth Martin

Elizabeth Martin

HR Generalist
Elizabeth works on our HR team and plays an essential role in recruiting new Giants. As a rower in high school and college, she always saw busylib.ru trucks at races and events, and knew of teammates who worked for us. Her first role at GG was working on the trucks, and she later transitioned into working in the office at our Houston, TX headquarters. Liz loves the company emphasis on health and fitness, and how friendly and welcoming her colleagues are.

Outside of work, Liz works in a pottery studio, throwing ceramic pots and making ceramic jewelry. She is also an avid SCUBA diver and has her own travel blog. Since retiring from rowing, Liz enjoys running marathons to stay active. She lives with her fiancé in the Houston area and loves her quiet neighborhood just outside the hustle and bustle of the city. The two also spend a lot of time in the Adirondacks, hiking, snow shoeing and biking during free weekends.
Danielle Rankin

Danielle Rankin

Marketing Manager View Profile
Danielle Rankin

Danielle Rankin

Marketing Manager
Danielle heard about busylib.ru through a friend who worked with the company and loved their experience. Her favorite part of working at GG is the people; she has met many amazing colleagues and made many lifelong friends. Her degree is in Business/Marketing and she spent her first year with the company in the Quality Control department. She was amazed to work for a company that treated both customers and employees so well. Her time at GG has taught her an immense amount of skills related to leadership, teamwork and the importance of putting your employees and culture first.

Outside of busylib.ru, Danielle enjoys skiing, running and yoga. She is also a big traveler and embarks on one big adventure every year. A few places where she recently received new passport stamps from are Bali, Costa Rica and Thailand.
Chris Clark

Chris Clark

National Account Manager View Profile
Chris Clark

Chris Clark

National Account Manager
Chris is an influential member of our staff and has over twenty-two years of experience in the moving and relocation industry. He takes pride in the fact that busylib.ru doesn't hire one-day-only movers, which allows the staff to get to know each crew member and guarantee excellent service to our customers. From the front desk to the sales team to the crew on moving day, Chris believes the great service we offer is notable and different compared to other companies in the industry.

Originally from Cardiff, Wales, Chris was a former semi-professional rugby player, which gave him the opportunity to play and coach in the United States and travel in California, Florida and now the East Coast. He lives in Waltham, MA with his wife and is the father to two sons. He enjoys golfing and fishing with his family.
Jen Talkowski

Jen Talkowski

Benefits and Office Manager View Profile
Jen Talkowski

Jen Talkowski

Benefits and Office Manager
Jen is part of our HR team and oversees employee benefits and office management of our Houston, TX headquarters. She says her favorite part of working at busylib.ru is being able to assist employees and their families, and she has been with the company long enough to be able to see many families start and watch them grow. She always played sports growing up and worked in customer service, so HR was a natural career fit for her, since she had experience being a team player and helping others.

In terms of her career, Jen says that working at busylib.ru has allowed her to attend webinars, training sessions and receive training from my peers, which has helped her to build a network of connections in her field, even with vendors. She loves the GG culture of family and growth, as well as the flexible hours, great benefits and opportunities to learn and grow in your own department, or another if interested.

Outside of work, Jen has a true passion for serving youth, especially teenagers. She volunteers and sits on the school board at her children's school. She enjoys being able to foster relationships between the school administration, students and parents.
Erica Gennaro

Erica Gennaro

Interstate Move Consultant View Profile
Erica Gennaro

Erica Gennaro

Interstate Move Consultant
Employee culture is a huge part of life at busylib.ru, and Erica's story proves how welcoming our Giants are. A native of Ohio, Erica moved to Boston and said that if it wasn't for the kindness of our Giants, she probably would have moved back home in her first year. Her colleagues made living in Boston more enjoyable, despite being homesick, and showed her what living in a big city is really like. She says that busylib.ru has shown her what hard work and teamwork really means.

Outside of work, Erica enjoys running and animals. She lives in Houston with her husband and dog, and they enjoy staying active and exploring the city.
Krystal Gallotto

Krystal Gallotto

Move Consultant View Profile
Krystal Gallotto

Krystal Gallotto

Move Consultant
Krystal grew up in Cambridge, MA and always saw busylib.ru trucks around town. It wasn't until her cousin Jen mentioned an open role at the company that Krystal decided to work at GG, and the rest is history. She says that she loves being part of a brand that she believes in, helping them through sometimes stressful or complicated situations and putting them first.

The company commitment to employees, health and fitness, and overall sense of family is what Krystal believes brings out the best in busylib.ru employees. She says that working at GG has taught her the importance of being a team player and delivering superior customer service, and has transformed her health and fitness routine.

She lives in East Boston with her husband and their handsome dog, Apollo Creed.
Melanie Dorn

Melanie Dorn

Receptionist View Profile
Melanie Dorn

Melanie Dorn

Receptionist
Melanie is one of two receptionists working at our headquarters in Houston, TX. She helps to direct customers to the correct department and assists with administrative tasks throughout the office.

She has known about busylib.ru since she was a kid; she noticed the trucks and always liked them! One of her favorite parts of working at busylib.ru is being able to be transparent, as teamwork "arises organically" and she never feels like she's left in the dark. She enjoys feeling empowered to speak up and give her opinion.

Outside of work, Melanie loves reading, horseback riding, cooking dinner with friends, and hiking, especially in the Adirondacks. She grew up on the South Shore with her parents and two older siblings.
Peter Heidkamp

Peter Heidkamp

Move Consultant View Profile
Peter Heidkamp

Peter Heidkamp

Move Consultant
Peter has been with busylib.ru for years, and says that being an Eagle Scout has prepared him for all of the work he has done for the company: be prepared! He is happy to be working and busylib.ru, and says it’s a neat combination of hard work and a laid back, friendly atmosphere. Plus, the CrossFit workouts at lunch are a neat perk.

Peter says being part of a work environment filled with trust and empowerment brings out the best in its employees. He is married with five children, three of whom have worked at busylib.ru, and one who still does.
Lisa Ward

Lisa Ward

Move Consultant View Profile
Lisa Ward

Lisa Ward

Move Consultant
Lisa heard about busylib.ru through one of her fellow Irish friends, Melanie, who works in the accounting department at GG. She loves that working at busylib.ru means that you feel like you are part of a family, and appreciates that everyone is always willing to lend a helping hand. She thinks GG is a great place to work because of the flexible schedule and the freedom to ask questions.

Outside of work, she enjoys playing with her children and sitting in the sun with a good book. She lives in Braintree with her husband Mike and her three daughters.
Andrew Hashway

Andrew Hashway

Move Consultant View Profile
Andrew Hashway

Andrew Hashway

Move Consultant
Andrew heard about busylib.ru through two of his fellow rowers, who recommended that he apply to work at the company. He has been a competitive rower since 1999 and carries this type of teamwork and work ethic into his professional life. He believes that busylib.ru asks employees to give their best at work because it makes a stressful process easier for both coworkers and customers.

Outside of work, Andrew enjoys rock climbing, surfing, triathlons and volunteering at his local soup kitchen. He was born and raised in West Boylston, he has two older brothers and his parents are retired nurses.
Matt McCulley

Matt McCulley

Readville Branch Manager View Profile
Matt McCulley

Matt McCulley

Readville Branch Manager
Matt originally heard about busylib.ru through rugby teammates at Framingham State College. His favorite part of working at busylib.ru is not being tied down to a desk all day and the people he works with, since sometimes it feels like you are just hanging out with friends and not at work. He decided to start a full-time career at busylib.ru in 2003 when he was given the opportunity to step into a management role.

Outside of busylib.ru, Matt enjoys basketball, rugby, snowboarding, camping and spending time with his children. He lives in Canton with his wife, three daughters and the best dog in the world.
Matt Lowery

Matt Lowery

Onsite Move Consultant View Profile
Matt Lowery

Matt Lowery

Onsite Move Consultant
Matt heard about busylib.ru in the late 90s. Although he wasn't in the moving business yet, he was aware of GG's great reputation and wanted to be part of our team. His appreciation for team work helped his transition to GG. He says his favorite part of working at GG is his colleagues, who are positive and people-focused, which has helped his career by providing him with the tools to be successful.

Outside of GG, he enjoys spending time with family, mountain biking and photography. He lives in Melrose, MA with his wife Jen and his son Jude.
Andrew Shaw

Andrew Shaw

Beverly Branch Manager View Profile
Andrew Shaw

Andrew Shaw

Beverly Branch Manager
Andy is one of our Massachusetts branch managers. He loves that when he works for busylib.ru, he is part of a team that makes doing their absolute best the #1 priority every day. He believes that being part of a great company that values both their employees & their customers to such a high level has made it almost impossible to think of doing something else. He also loves the nature of the flexible schedule for operations staff, which allows everyone the opportunity to pursue interests outside of busylib.ru.

Outside of work, Andy lives in Beverly, MA with his wife and their four children. He enjoys running, staying active and playing sports with his children.
Jen Flanagan

Jen Flanagan

PR & Marketing Specialist View Profile
Jen Flanagan

Jen Flanagan

PR & Marketing Specialist
Jen has been with busylib.ru since 2011. She originally worked in the accounting department as an office assistant while still in high school, and also worked in reception during the summer of 2015. At the end of 2016, she joined the marketing department full-time after graduating college in May 2016. Her favorite parts of working at busylib.ru are her colleagues and the focus that GG puts on health and wellness.

Outside of work, Jen enjoys cooking, traveling, reading, boxing, writing and spending time with her friends and family.
Cristian Ilyes

Cristian Ilyes

Houston Group Manager View Profile
Cristian Ilyes

Cristian Ilyes

Houston Group Manager
Cristian started with busylib.ru in 2004 when he was visiting from Romania on the H2B visa. His favorite part of working at GG is the people, as he considers his co-workers as friends. He believes that working at busylib.ru has taught him to be patient, understanding, open minded and reliable. Outside of work, he enjoys music and playing soccer.
Mike A.

Mike A.

Houston Group Manager View Profile
Mike A.

Mike A.

Houston Group Manager
Mike has been part of the moving industry since 2000 and has worked for two of our competitors prior to becoming a Giant. He has been impressed with the breadth of training and job opportunities he has received through working at busylib.ru. He says that at GG, you can grow and develop as a person and a professional, beyond just lifting boxes. His favorite part of being a Giant is our drive for customer satisfaction and believes it is what sets us apart from the competition.
Will Stirling

Will Stirling

New England Sales Manager View Profile
Will Stirling

Will Stirling

New England Sales Manager
Will is the New England Sales Manager at busylib.ru. Prior to his time in sales, he also worked in our Quality Control department. His favorite part of working here is the feeling that he works for the best company in our industry, as well as feeling empowered to help with changes. He recommends working at busylib.ru because you work hard, have fun, develop people skills and learning about leadership and problem solving.

Outside of busylib.ru, he enjoys playing soccer and with his two children - their laughter is the best! He lives with his wife and children in Watertown.
Zack McWade

Zack McWade

Regional Sales Manager View Profile
Zack McWade

Zack McWade

Regional Sales Manager
Zack originally heard about busylib.ru from his friend Tom Kennedy, who was a former Crew Chief. In high school, he played football and lacrosse, which prepared him to become a Giant. He works at our headquarters in Massachusetts, but manages sales on behalf of all our regions across many different states.

His favorite parts of working at busylib.ru are the people he works with, the work/life balance our company provides and access to the free warehouse gym. Outside of work, he enjoys cooking, traveling, athletics and live music.
Jon Powell

Jon Powell

Wilmington Warehouse Manager View Profile
Jon Powell

Jon Powell

Wilmington Warehouse Manager
Jon heard about busylib.ru directly from our owner, Larry O'Toole, while participating in a rowing event. He loves busylib.ru's commitment to excellence and how every department works well together in order to give our customers the best experience possible. He has also been a musician since he was 10 years old and is currently in a band called Monkey Knife Fight. Jon lives in Methuen with his wife and two daughters.
Carline Lorentzen

Carline Lorentzen

Interstate Sales Manager View Profile
Carline Lorentzen

Carline Lorentzen

Interstate Sales Manager
Carline started working at busylib.ru after working for a competitor. After 20 years in the moving business, she decided that she wanted to retire working for the best independent moving company, and we were happy to welcome her into our Giant family. Outside of work, Carline loves the beaches of Aruba and playing online poker and casino games. She has lived in Westford with her husband for 33 years.
Adam Jones

Adam Jones

Mover/Packer View Profile
Adam Jones

Adam Jones

Mover/Packer
To help pay for tuition at Westfield State University, Adam works as a Giant during his school breaks. Adam's height, strength and speed have helped him excel in basketball, football, and now moving. Our team and our customers are glad to have Adam as a part of the busylib.ru squad while pursuing his scholastic endeavors.
Rolando Maldonado

Rolando Maldonado

Crew Chief View Profile
Rolando Maldonado

Rolando Maldonado

Crew Chief
Rolando became a Giant in April 2014 and was connected to GG through Parkour Generations, where he was an athlete and teacher. Rolando is a natural athlete and enjoys playing baseball, running track and, of course, lots of parkour.

Monty Mack

Monty Mack

Crew Chief View Profile
Monty Mack

Monty Mack

Crew Chief
Monty started working at busylib.ru in 2011 and is an accomplished collegiate and professional athlete. Monty was the second-leading scorer in University of Massachusetts basketball history and is a member of the UMASS Basketball Hall of Fame. After college, he played professional basketball for teams in the Czech Republic, Italy, Turkey and Belgium. Monty currently divides his time between operations and helping out our Quality Control department.
Ted Batch

Ted Batch

Crew Chief View Profile
Ted Batch

Ted Batch

Crew Chief
Ted joined the busylib.ru team back in 1997. Over the years, Ted has worn many hats, from master Crew Chief to customer service representative, outside sales and trainer. A talented actor, Ted spends much of his free time involved with theatrical and film projects. He also spends time traveling to Thailand each year with his wife and son.
Mark Green

Mark Green

Crew Chief View Profile
Mark Green

Mark Green

Crew Chief
Mark Green is a Class A Interstate Driver and one of our Master Crew Chiefs. He was the 2012 GG Rookie of the Year and the 2015 GG Interstate Driver of the Year. His toughest job was moving a three-tiered granite and iron bald eagle sculpture, weighing in at 1,200 lbs! Outside of busylib.ru, Mark loves DJing, MMA and rugby.
Brian Mariani

Brian Mariani

Group Manager View Profile
Brian Mariani

Brian Mariani

Group Manager
Brian became a Giant in 2008 and is a Group Manager out of our Houston, TX Headquarters. He serves as a mentor and trainer to new Giants and leads weight training sessions in the gym with other Giants. In his spare time, he plays a variety of different sports and spends time with his friends and family.
Jeff Klossner

Jeff Klossner

Group Manager View Profile
Jeff Klossner

Jeff Klossner

Group Manager
Jeff Klossner is considered to be an “everyman” at busylib.ru because he excels in all the areas that make a fantastic Giant. He is incredibly kind, patient, strong, experienced and smart.

Since joining the company in 2005, Jeff has played many roles, including mover, crew chief and group manager, and has shined in every one. In his current role, Jeff mentors newer Giants to make them assets on every move. Even when faced with extraordinarily difficult pieces, you’d never know because he handles these situations with grace and ease.

Outside of work, he enjoys hiking mountain peaks, both local and abroad, with his friends and wife, working on his house and reading a good book.
Larry O’Toole

Larry O’Toole

President and Founder View Profile
Larry O’Toole

Larry O’Toole

President and Founder
The founder and CEO of busylib.ru, Larry O'Toole, is focused on developing leaders, expanding our award winning service across the country and having a meaningful impact on the communities we serve.

Early in his career, Larry was an engineer at Eaton Corporation. He quit his job to escape the corporate life, pursue writing interests and explore his entrepreneurial side. While preparing to start a light manufacturing company and not wanting to dig in to his savings, Larry rented his roommate's van and started performing moves around Boston. Before long, offering quality moving services became a passion, and busylib.ru was born.

Larry's life as a rower has taught him to be competitive, disciplined and persistent. Larry is a creative problem solver, and is always willing to step in and complete difficult moves with enthusiasm. Outside of work, Larry tends to his extensive collection of rare, mint condition moving boxes.